85% average retention after 12 months using our solutions
90% employee satisfaction after implementing management improvements.
At Excel Outsourcing, our Admin Support & Virtual Assistant service helps recruitment agencies stay organised, efficient, and focused on revenue-generating tasks. From inbox management to scheduling, documentation, data entry, and compliance checks, we handle your essential back-office operations with speed and accuracy. Your dedicated VA works as an extension of your team, ensuring your agency stays on track, updated, and fully supported every day. You get improved productivity, cleaner workflows, and more time for core recruitment activities.
We identify your daily, weekly, and monthly admin requirements to set a clear support framework that matches your workflow.
Your VA manages inboxes, schedules calls, sends reminders, and ensures all communication stays organised and timely.
We maintain accurate records, update candidate/client databases, and ensure your ATS or CRM remains clean and updated.
Your VA prepares reports, formats documents, handles compliance tasks, and maintains all necessary paperwork.
We assist with outreach, confirmations, reminders, and task follow-ups to keep your recruitment cycle running smoothly.
From general admin tasks to workflow support, we ensure your agency’s operations stay efficient and interruption-free.