Last Updated: 11 December 2025
Excel Outsourcing (“we”, “our”, “us”) is committed to protecting the privacy and personal data of all clients, candidates, and website users. This Privacy Policy outlines how we collect, use, store, protect, and manage personal information in accordance with the UK GDPR, EU GDPR (where applicable), and global data protection standards.
1. Information We Collect
We may collect and process the following types of information:
- Client information (name, email, phone number, company details).
- Candidate and job-related data shared by recruitment agencies for sourcing, formatting, or screening.
- Operational and workflow documents needed to deliver recruitment services.
- Website usage data such as cookies, IP addresses, and analytics.
We only process information necessary to fulfil our recruitment outsourcing services.
2. How We Use Personal Data
We use personal data strictly for:
- Delivering CV sourcing, CV formatting, lead generation, database management, 360 recruitment, admin support, and virtual assistant services.
- Communicating with clients and providing customer support.
- Improving our processes, turnaround times, and service efficiency.
- Ensuring compliance with legal, regulatory, and contractual requirements.
We do not sell, trade, or misuse personal data.
3. Legal Basis for Processing
We process data under the following legal bases:
- Contractual necessity – to deliver the services clients request.
- Legitimate interests – efficient recruitment support and operational management.
- Consent – when clients provide data voluntarily.
4. Data Sharing
We only share personal data with:
- Internal authorized team members who work directly on your project.
No other third parties receive access unless explicitly approved by the client or required by law.
(You requested removal of the following, so they have been excluded: subcontractors, IT/hosting providers, legal authorities.)
5. International Data Transfers
As an outsourcing partner operating globally, we may process data in regions outside the UK and EU.
All processing follows GDPR-level safeguards, secure environments, and strict confidentiality obligations.
6. Data Retention
We retain all client and candidate data for 1 week only, unless a client requests extended storage.
After 1 week:
- Data is securely deleted.
- Backups connected to that data are purged.
- No information is retained beyond the operational period.
7. Data Security
We use strong security measures to protect your data, including:
- Encrypted storage and communications
- Access-controlled systems
- Secure internal workflows
- GDPR-compliant handling procedures
Only authorized personnel have access to client information.
8. Your Rights
Under GDPR, you have the right to:
- Access your data
- Request corrections
- Request deletion
- Restrict processing
- Object to processing
- Request data transfer
To exercise any rights, contact us at:
9. Cookies & Tracking
We may use cookies for website performance, analytics, and user experience improvements.
You can disable cookies in your browser at any time.
10. Contact Us
For questions about this Privacy Policy or your personal data:
Excel Outsourcing
Email: info@exceloutsourcing.co.uk
Hours: 8 AM – 6 PM (UK Time Zone)
